good idea to save your orig files somewhere safe just incase.
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So will upload shortly, after my host has installed my forum, it wouldnt install for me for some reason.
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If I am reading this right - most host's just rent you space and maybe have cpanel installed and some tech support for questions.
If you mean they install it - that would mean a high priced host.
If you mean cpanel - them maybe there is a problem with there control panel or your database is not connected properly.
So give us a link to look at.